Shipping Info

 

F.A.Q

Where is your location?

We maintain our production and warehousing activity in Jepara, a city of famous wooden furniture center in Central Java Indonesia .

How do you work with clients?

How do I estimate cost?

Q. Can you produce a product line for us?

A. Yes. We work with a number of companies around the world to make and carve items for them. For example, furniture, gift items, finials and carved masters to be cast into products. Refer to our Woodcarving In Stock pages for both the US and the UK

Define "Reclaimed / Recycled Teak Wood."

How to order?

Placement of an order should be confirm and maintain by our corespondency through email, phone or faximile. List of order are approved, then we provide proforma invoice from which you could swift the down payment. From comfirmation date of bank receipt we straight away to produce your order.

How long does it takes?

We require down payment as an order confirmation, since then we produce the furniture and delivered to the local port during 6 weeks. Normally sea line transport to Europe main port takes about 25 days. After taking care the custom clearance that will take 3-5 days it will delivered to your final destination. So finally you will received your order after 10 – 12 weeks.

What Could be to minimize the lead time?

Your order have to take from the models available or assuming the continuous order, 6 weeks production time will only goes one time, and the next shipment will only need 1 weeks interval. Even we can arrange to ship 2 containers every week.

Custom order / special order

We understand that market requirement are so vary between countries, since people prefer their own taste and imagination. We can build furniture base on your design or drawing. Even you can serve your client with their most desirable model and design.

What does will it cost

Our price is FOB, it means that we have to deliver the goods on board of the vessel in our local sea port ( Semarang ).

What are the remaining cost that could be occured

Since the goods were delivered to the local port then customer have to calculate the freight cost component to determine total cost. Here is the link of example container seafreight, click here.

What are the freight costs

The freight cost consist of vessel charge, insurane, custom clearance in your port, inland transportation to your final destination (warehouse).

What is the minimum order and how to calculate the loadability of mix item?

The minimum order (trial order) is 20 ft container mix item, but we recommend you to make for 40 ft order since it would more profitable for you. We will assist you to calculate the most optimum mix item to fit to load in a container. For sample of actual 40 ft mixed item load click here.

Assurance

We produce the furniture from the selected material (reclaimed teak wood) and we deploy our skillful craftmen which have spent years of workmanship to guarantee the quality. But we assure you to give you full back money payment for every single damage furniture.

Customer Care

We are a company which is very concerned for 'green' furniture, we found that the possibilities with green furniture are quite vast and diverse. However, it can be challenging to be able to tell if the furniture is eco-friendly and contains recycled parts.
For furniture we desired products that are durable, practical, comfortable,
esthetically pleasing and that were manufactured from some type of recycled material.
Incorporating recycled content into our furniture pieces is important because it would
give us the opportunity to reuse items that are otherwise not useful to others.

We only desire products that have a certification from the Forest Sustainability Council.

Green furniture can be defined as products that are created using sustainable methods before, during and after the materials are created. Having Forest
Stewardship Council (FSC) labeled wood, low or no levels of VOCs released and sustainable method of removal at the end of their usefulness is ideal. Examining green furniture,our company who had green products for both office areas and common rooms. Ajisaka also manufacturer of green furniture for both common rooms and offices. It was important to not just look at our profiles but also understanding the background information and articles pertaining to the company’s products and how “green” our furnitures and methods are. Some of the criteria that were used were:

• Durability of the product
• The cost of the product (Furniture Piece)
• Maintenance (If any on the Furniture)
• Forest Stewardship Council labeled and type of wood was it
• Paint used
• Finishing’s (Types)
• VOCs (Volatile Organic Compounds) Low or none

Ajisaka is utilizing of existing pieces of precious wood, in this case Reclaimed / Recycled Teak in the designs and starting a whole new lifecycle for the recycled material.

So, if you have any reasonable doubts about our range of products
you could send your question to us.